Thank you for shopping with Shepette! Please review our payment policy to ensure a smooth purchasing experience.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit/Debit Cards :
• Visa
• MasterCard
• American Express
• JCB
• Maestro
• Diners Club

2. Payment Processing

• All payments are processed securely using encrypted technology.
• Your payment details are never stored or shared with third parties.
• Transactions will appear on your statement as Shepette.

3. Order Confirmation

• After a successful payment, you will receive an order confirmation email.
• If you do not receive a confirmation email, please check your spam folder or contact us.

4. Currency & Pricing

• All prices on our website are listed in GBP (£ - British Pounds).
• We reserve the right to update pricing at any time.
• Discounts, promotions, or special offers cannot be combined unless stated otherwise.

5. Failed or Declined Payments

• If your payment fails, please verify your card details or try an alternative payment method.
• If the issue persists, contact your bank or payment provider for assistance.

6. Refunds & Cancellations

• Orders can be canceled before shipment for a full refund.
• Refunds are processed within 5-7 business days back to the original payment method.
• If a refund takes longer, please check with your bank or payment provider.

7. Fraud Prevention

• For security purposes, all transactions may be subject to verification checks.
• If we detect suspicious activity, we may cancel the order and issue a refund.

8. Contact Us

For any payment-related queries, feel free to contact us:

• Email: Support@shepette.shop
• Phone: +44 7822 031679
• Address: 39 John's Mews, London, WC1N 2NE, United Kingdom

We appreciate your trust in Shepette and thank you for shopping with us!